CUSTOMER STORIES

Telcos trust us to deliver world-leading technology for their business customers.

Starting the change process can seem intimidating. But not when you can learn from those who’ve been here before. With the help of Invia, these companies have already made significant changes to drive organisational success and outcomes.

Hawker Pacific trusts Invia with their Fleet Management System with transparent platform to view and manage all device, be it overseas

Managing a fleet of mobile devices and modems isn’t easy, especially when up to one quarter of them are often roaming overseas. Invia allows us to monitor and manage roaming and mobile data usage very easily. Exception reports provide alerts when thresholds are crossed and overall it has simplified and streamlined the management of the fleet.

Program Director

Hawker Pacific

Couriers Please trusts Invia for a solution with customised and fit for purpose fully managed service solution
Couriers Please trusts Invia for a solution with customised and fit for purpose fully managed service solution

We engaged with Optus and their partner Invia to supply and manage our courier handheld devices and carriage. The differentiator of the offering was both Optus and their partner, Invia, working closely with our team to build a customised and fit for purpose fully managed service solution. Invia’s passion for what they do and their automation-based technology platforms with integrated asset management, telecom expense management, device management, support, alerting, visibility & reporting is something that we have never seen in the market before.

Head of IT

Couriers Please

Singtel trusts Invia for allowing their customers with access to real-time pre-bill usage configurable for alerts, manage mobile connections and assets, ensure governance and compliance, and perform cost centre allocation and spend analytics with ease
Singtel trusts Invia for allowing their customers with access to real-time pre-bill usage configurable for alerts, manage mobile connections and assets, ensure governance and compliance, and perform cost centre allocation and spend analytics with ease

One of the biggest problems for my customers is bill shock due to lack of real time visibility and alerts of their fleet usages. With My Singtel MFM online portal, my customers not only gain access to real-time pre-bill usage and configure their own alerts, they can also manage their mobile connections and assets, ensure governance and compliance, and perform cost centre allocation and spend analytics with ease. It has brought our customer experience to a whole new level. We can truly talk about our digital transformation and then prove it.

Head of Enterprise Mobility

SingTel

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