FAQ

To schedule a product demo with one of our product consultants, please fill in your contact details on the contact us page.

Asset 360

Asset360 enables your customer’s end-users to partially pay for the device. Device credit can be allocated to the end-user account and top-up the remaining balance of a device to help get the device they really want.
Asset360 enables your business customers to order hardware through Leasing, MRO or as an outright payment. It enables the ability to purchase co-funded assets, in additional to ordering plans, VAS and delivers the customer a frictionless experience through the device lifecycle from shipping through to enrolments and into the billing and disposal stages.
Admins at your business customer can use Invia’s suite to manage devices end to end, including policy configuration and enforcement, connect/disconnect, suspend/reinstate, and it also tracks device swaps.
Invia’s end-to-end MDM solution redefines the category. We have worked closely with Apple, Google and Samsung to ensure “out of the box” automatic enrolment of your customer’s devices as soon as they turn it on. Free up your call centre staff from hand-holding customers through the enrolment process!
With Asset360, your customers can track every device, every sim swap, every update to their fleet of devices. Get complete visibility from procurement, shipping, provisioning, and into disposal and end-of-life stages of asset journey.

Bill 360

The virtual configured instance of Bill360 empowers resellers, channel partners and dealers and enables them to independently handle pricing and invoicing for customers.
Bill360 offers a unified global billing platform which enables telcos to issue separate invoices for different regions and currencies.
Product Pre-Fab Template of Bill360 enables a telco to create and manage multiple plans and offers with tailored pricing to attract and retain customers.
Bill360 uses BSS Bridge to migrate all customer and billing data from legacy systems. The plug-and-play architecture enables rapid deployment of Bill360 billing system.
Bill360 enables a telco to manage both prepaid and postpaid plans from same billing solution. The PrepaidOne module of Bill360 to create and manage customized prepaid plans for customers.
Bill360’s Bill on Behalf functionality enables rapid integration of 3rd party services with telco services within days instead of weeks.
Bill360 eliminates manual efforts for billing, reconciliation and dispute management for 3rd party services by use of automated auditable workflows and streamlining payment splitting with vendors.
Best Plan Guarantee is an innovative billing concept where a usage of a person is analyzed, and he is automatically billed as per the best plan offered by the telco without manually changing his billing plan.
Bill360 manages, rates and audits the usage against contract terms before generation of invoice, thus ensuring that there are no errors in the final bill given to the customers.
Bill360 is an enterprise BSS platform which can easily be integrated with a utility company’s billing system and provide end-to-end billing solution. Contact our sales team to know more.

CPAAS 360

We implement industry-standard security measures including HTTPS, OAuth2.0 for authentication, and regular security audits to ensure that our APIs are secure.
The APIs typically return data in JSON format, which is widely used and easily integrated into most programming languages and platforms.
The APIs typically have a timeout duration ranging from a few seconds to a minute. If a request takes longer than the allowed time it will result in a timeout error.
As a special promotion offer, Invia is providing unlimited transactions for free for first five years. We invest so that you can build your telco API business.
Our API solutions can benefit multiple industries including banking, finance, airlines, healthcare, retail, e-commerce media and entertainment etc.

Customer 360

Customer360 allows highly customizable reports allowing enterprises to analyze expense data by telco service, by cost center or even by individual users.
Customer360 enables enterprises to set up real-time alerts for various pre-defined events including international calls, roaming, data usage exceeding certain levels etc.
Enterprises get real time visibility of pre-bill usage and alerts for pre-defined events at cost center or individual user level and this helps prevent bill shock at end of the month.
Customer360 has an integrated dashboard where the usage and expenses across multiple telcos and service providers can be viewed in a single portal.
Customer360 automatically checks and validates all telco bills against the contract signed with the telco and flags any discrepancy and deviation in the expected billing
Customer360 tracks end-to-end device lifecycle from procurement to disposal and provides trend analysis and detailed reporting of asset lifecycle costs and trade-in milestones.
The automatic asset register of Customer360 enables device inventory registration and automatic tracking of moves, adds and changes (MAC) of digital assets of the organization.
The employee experience mobile app allows a user to easily segregate the personal and official calls and data usage thus streamlining reporting and cost management in BYOD environment.
The automatic asset register of Customer360 maps sim cards with mobile devices and generates automatic alerts if sim is swapped and unauthorized devices are trying to access the network.
The single pane executive dashboard, the automatic tracking of assets, bill validation, cost center wise reporting, customizable reports and analysis etc. improve the operational efficiency and reduce administrative costs.

CyberShield 360

SOC or Security Operations Centre helps an organization monitor and manage their security posture including threat detection, security analysis and prevention.
Any organization has multiple entry points which can be exploited by hackers. Management of these entry points protects your data and prevents cyber attacks.
CyberShield360 is a suite of cyber security solutions from Invia comprising of Pentesting as a Service, Attack Surface Management and SOC as a Service.
With pentesting you get an in-depth assessment of vulnerabilities in your mobile app, website or network which can be exploited by hackers.
Depending on your specific requirements you may want to go for one or all of the solutions offered under the CyberShield360 umbrella. We recommend that you undertake the free pen test and then talk with our expert team to discuss which option is suitable for you.

UEM 360

With rising digitization and globalization, businesses diversified their workforce and started employing people who worked remotely. The pandemic gave a fillip to remote working with many companies adopting “Work from Home”. They gave devices to their employees to do the work. The companies required a way to manage the devices their employees were using. This increased the demand for unified endpoint management (UEM) /Mobile Device Management (MDM) solutions. Often, IT teams are not staffed to accommodate this rapid growth, nor are they able to prioritize support in this area over other strategic needs. This is where companies start to rely on third-party managed UEM as a services and support. These third-party solutions streamline the operations for the companies and help them improve customer data security. This gives a great RoI for the companies.
UEM360 has a team of certified professionals who follows 3 Ds approach i.e., Discover, Define and Develop. We at Invia, have customer centric approach. We take a deep dive into your specific business requirements and suggest suitable MDM solutions and our tailored services specifically for your needs.
If you already have an MDM solution and are looking for a level 2 support with implementation changes from a new MDM service provider, we will help you with our tailored MDM services to cater your needs.
Invia’s end-to-end MDM solution redefines the UEM As A Service category. We work closely with Apple, Google, Samsung, and Zebra to ensure “out of the box” automatic enrolment of your employee’s devices as soon as they turn it on. We work in the best interest of our clients. Our SMEs strive to deliver a hassle-free setup/migration experience.
Our 24×7 Fastlane managed services follows proactive and preventive measures to ensure your environment stay healthy always. We follow automated server monitoring and alerting technique to ensure active server and environment handlings. Thus, we can achieve greater customer experience.
There is absolutely zero lock-in. You retain full administrative access for Apple/Google and the MDM. If you decide not to continue the managed services upon expiry, simply revoke our access and continue to manage your devices directly without disruption.
Not necessary. You may subscribe to the MDM only and manage it directly or you may engage us for managed services only if you already have an MDM. Also, you can talk to us, and we can help by offering our customized Managed Services experience.
Request a Demo

For any inquiries, please feel free to reach out to our dedicated sales agent at sales@invia.com.au

To learn more about how we handle your personal data, please read our Privacy Policy.